Terms & conditions

1. Introduction

1.1 Application

These terms and conditions will apply when you place order with us


1.2 Changes to terms and conditions

Before you place your order, we reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on this website and it is your responsibility to read these terms and conditions on every occasion you use this website.


1.3 Printing

Please print these terms and conditions and any email we send you for future reference.


2. Information About Us

2.1. Company history

Perfectblindsuk.co.uk is a site owned and operated by PERFECT BLINDS UK LTD. We are registered in England and Wales under company number 9646148 with our registered office and main trading address at Unit 3, Wharncliffe Business Park, Barnsley, South Yorkshire, S71 3GN


2.2. Vat registration number

Our Vat registration number is 202812453


2.3. Contact

If you have any questions regarding this website, these terms and conditions or your order, please contact us using the Contact Form or by using the details below:
Post: PERFECT BLINDS UK LTD, Unit 3, Wharncliffe Business Park, Barnsley, South Yorkshire, S71 3GN
Email: info@perfectblindsuk.co.uk
Phone: 07912 882527


3. Our Products

3.1. Description and Photography

The products we sell are either photographed or digitally produced and are accurately displayed on the website, however, due to different types, styles and settings of computer monitors shading and colour may appear differently to the exact colour. Due to this we strongly advise that you request a free sample before placing your order to ensure that you are happy with the colour and also quality before ordering. Whilst every attempt will be made by Blinds 2go to ensure that the goods sold and delivered match in every respect any sample or description shown or sent to you, any minor or immaterial variation, change in colour or pattern between the sample or description and the goods delivered shall not entitle you to reject the goods nor to claim any compensation for such variation or change.


3.2. Measurements

Using the Measuring Guide, it is your responsibility to provide us with exact measurements, suitable for your requirements. We cannot accept the return of the Goods if the measurements you have provided to us are incorrect.


3.3. Tolerance

Please note that fabric is cut by highly skilled professionals who will be as accurate as possible within a variance of +/- 3cm. We will not replace the order if the sizes are within this tolerance limit and you will not be entitled to reject the goods.


3.4. Fabric

Most fabrics are dyed and therefore each batch can vary slightly in shade. Due to colour variations between product batches we cannot guarantee shade matching for previous orders, in addition the sample despatched to you may also be slightly different in shade to the eventual order received.


4. Order Process and Contract Formation

4.1. Contract requirements

The steps required to create a contract of sale between you and us are as follows:


5. Price and Payment

5.1. Price

The price you pay is the price displayed on this website at the time we receive your order. Any price displayed on this website shall be subject to change at any time.


5.2. Price details

All prices are shown in UK ?s sterling and include value added tax (where applicable) at the applicable current rate.


5.3. Price accuracy

Whilst we try to ensure that all prices on this website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat your order as cancelled.


5.4. Entitlement

Your entitlement to any goods shall pass to you on delivery of the goods provided that we have processed and received payment in full for the goods


5.5. Payment

You can pay on-line with all major credit cards, debit cards and PayPal. Your payment card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Authority for payment must be given at the time of order.


6. Delivery

6.1. Delivery areas

Delivery of goods can only be made to mainland UK and Northern Ireland addresses. we can also deliver to the Channel Islands, Isle of Man, Orkney, Shetland and Scottish Islands, BFPO addresses and the Republic of Ireland. For the avoidance of doubt, delivery to these locations shall always be made as part of a non standard delivery service.


6.2. Authentification

All goods must be signed for by an adult aged 18 or over on delivery.


6.3. Delivery time

We specify an estimated delivery time on the landing page of each product, please note that if we specify 7 days it means 7 working days from the moment payment reached our bank account (usually within 24 hours).


6.4. Exemption from standard delivery time

The specified delivery terms do not apply during busy times of the year, e.g. bank holidays and the Christmas period.


7. Cancellation rights and return

7.1. No return policy

Where the goods are "made to measure" you shall have no right to amend or cancel your order, return the goods or seek any refund of the price paid by you from us. This is because when we receive your order, the manufacturing process begins immediately and the goods are manufactured to your exact specification, pursuant to The Consumer Contracts (information, cancellation and additional charges) Regulations 2013. This does not affect your statutory rights.


7.2. Cancellation rights

We have the right to cancel your order if:


7.3. Unforeseen circumstances

If for any reason beyond our reasonable control, we are unable to supply a particular item, we will notify you as soon as possible. No discounts or compensation can be offered under these unforeseen circumstances.


7.4. Cancellation consequences

If you cancel your order:


8. Substitute Goods

8.1. No-substitute guarantee

We will never supply you with substitute goods.


9. Guarantee

9.1. No-defects guarantee

All of our goods are guaranteed against defects in manufacture and material from delivery for a period of:


9.2. Repairs and replacement

Should any defect arise during any warranty period, we shall at our expense, repair or replace the defective goods (or any part of them) on a like for like basis, provided that the defect has not arisen as a result of:


10. DATA PROTECTION

10.1.Data protection policy

Your privacy is very important to us. Please review our Data Protection Policy which explains how we will use your personal information that you disclose to us when placing the order.


11. DEFINITIONS

11.1. In these terms and conditions:

"we", "us" or "our":    means PERFECT BLINDS UK LTD (registered in England with company number 9646148);
"goods":                       means the goods confirmed in our order acceptance email;
"order":                        means your order made by you, using this website, to purchase goods from us;
"website":                    means this website with the address www.perfectblindsuk.co.uk;
"you" or "your":          means you, the user of this website and/or purchaser of the goods;


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